Our Refund Promise

If AppealTax reviews your property and determines that we cannot identify a reasonable property tax appeal opportunity, we may refund your payment.

In other words, if we cannot determine a meaningful opportunity to challenge your assessment based on the available information, comparable sales, property data, or local appeal circumstances, we will not keep your payment simply to send you a report that does not identify a potential path forward.

No Refunds After the Report Is Sent

Once your AppealTax report, assessment review, comparable property analysis, appeal packet, or related property tax materials have been prepared and sent, the service is considered completed.

No refund is available after the report or completed work product has been delivered.

This policy applies because the primary value of our service is the research, review, analysis, and preparation of property-specific information. Once that work has been completed and delivered, it cannot be returned.

No Guarantee of Outcome

AppealTax does not guarantee that your property tax assessment will be reduced. We do not guarantee a refund from the county, a specific tax savings amount, a successful appeal result, or any particular decision by an assessor, board of review, appraisal district, tax tribunal, county agency, or local government.

Property tax appeal outcomes depend on many factors outside of our control, including local law, filing deadlines, assessor practices, comparable sales, property condition, exemptions, county procedures, appeal board decisions, and the evidence accepted by the reviewing authority.

Our role is to help property owners better understand their assessment, review potential appeal opportunities, organize relevant information, and prepare stronger evidence where possible.

When a Refund May Be Issued

A refund may be issued if, before a report or completed work product is sent, AppealTax determines that:

• We cannot identify a reasonable appeal opportunity;
• The property does not appear to have a viable assessment challenge based on available information;
• The applicable appeal deadline has already passed and no meaningful review option appears available;
• The property type, location, or circumstances fall outside the scope of our residential property tax review service; or
• We determine, in our discretion, that a refund is appropriate before completion of the report.

When Refunds Are Not Available

Refunds are not available after AppealTax has completed and sent the report, review, analysis, appeal materials, or other work product.

Refunds are also not available simply because:

• The assessor, county, board, appraisal district, or reviewing authority denies the appeal;
• The final tax savings amount is less than expected;
• The homeowner decides not to file the appeal after receiving the report;
• The homeowner misses a filing deadline after receiving the report;
• The county, assessor, or local government uses different comparable sales or valuation methods;
• The homeowner disagrees with the outcome of the appeal process; or
• The homeowner no longer wants to proceed after the work has been completed.

Refund Method

Approved refunds are generally issued back to the original payment method. Processing times may vary depending on the payment processor, card issuer, bank, or financial institution.

Important Property Tax Disclaimer

AppealTax is not a government agency and does not control assessor decisions, tax bills, appeal board rulings, county refund processing, or local filing deadlines. AppealTax does not provide legal, tax, or financial advice.

Property owners are responsible for reviewing all local notices, deadlines, forms, filing requirements, and instructions issued by their county, assessor, appraisal district, tax collector, treasurer, board of review, or other local authority.

Questions About This Policy

If you have questions about this refund policy or believe your situation should be reviewed, please contact AppealTax before your report has been completed and sent.

Contact AppealTax